Table 1: Eward Driehuis , TheatFabric

Your Customers: Weakest Link or Fraud‑Fighting Super Sensors?  

• Fraud and APP prevention can be strengthened by treating customers as active partners in scam detection rather than viewing them as the weakest link.
• New tools such as link-checking bots, in-app call verification, and contextual warnings enable customers to provide valuable real-time intelligence during high-risk interactions.
• Customer participation can improve fraud detection, reduce the burden on fraud teams, and transform security friction into a source of trust, engagement, and competitive differentiation.

Table 2: Manish Kumar Bisht, Concentrix 

How Financial Institutions Are Operationalising Scam and Fraud Prevention in Southeast Asia leveraging Human + AI capabilities 

• Addressing the rise of scams and authorised fraud across Southeast Asia through AI-powered prevention and stronger regulatory alignment
• Leveraging AI to manage real-time payments, high alert volumes, and cross-border risks while enhancing customer experience.
• Transforming financial crime operations with AI, automation, and data-driven models to strengthen detection and response.

Table 3: Jordan Lo, IMTF 

Holistic Anti-Financial Crime - From Functional Excellence to Systemic Effectiveness 

• Why increasingly interconnected financial crime requires a more holistic and unified compliance approach.
• How aligning data, workflows, intelligence, and governance across AML, fraud, sanctions, and KYC improves effectiveness.
• The practical challenges and transformation required to move from siloed compliance functions to a single compliance vision.

Table 4: Sanat Paralkar, NICE Actimize

Fraud Risk Futures – New Threats in an Uncertain Market 

• Evolving scam typologies across SEA 

• The role of analytics and AI in next-generation fraud defense 

Table 5:  Martin Markiewicz, Silent Eight

Compliance at Scale, Zero Tolerance for Missed Risk: The AI Operating Model Shift ASEAN Banks Can't Afford to Delay 

• Scaling without compromise — why efficiency and effectiveness must move together
• Beyond the bottleneck: rethinking the AI operating model for autonomous decisions at volume

Table 6: Amber Zhang, Symphony AI

How financial institutions enable an always-on compliance approach with Agentic AI, Symphony AI