Beyond Detection: Building Fraud Prevention into the Customer Journey

Beyond Detection: Building Fraud Prevention into the Customer Journey

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Beyond Detection: Building Fraud Prevention into the Customer Journey

22 Oct 2026
Fraud & Scams Theatre 1
Theatre 1
How organisations are shifting from reactive detection models towards proactive prevention strategies that stop fraud before losses occur. 
Chairperson
Matthew Farrar, Senior Fraud Risk Manager - HSBC
Speakers
Peter Staffell, Behavioural Science Specialist & Principal - Roll and Flow Design
Jason Sheehy, Head of Identity - Post Office Ltd