What if fraud prevention could do more than stop fraud? In this episode of the Transform Finance Podcast, Susann Gabler, Head of Risk Steering Fraud at Openbank by Santander Germany, explores how financial institutions can transform fraud prevention from a reactive control function into a predictive, data-driven business enabler. 

Susann discusses how connecting fraud and credit risk can improve onboarding decisions, where AI and machine learning can deliver practical value, and why technology alone isn’t enough to transform fraud operations. She also examines the relationship between fraud and AML, and the challenges of building stronger intelligence sharing across banks, telcos, and digital platforms. 

But as fraudsters become faster, smarter and harder to detect, is the biggest risk the fraud itself, or the way financial institutions are still fighting it?