Transform Finance - Workfusion Making False Positives Relevant with AI Agents

Matthew Michael

Matthew Michael

Loading
Matthew Michael - Westpac Group

Matthew Michael

Executive Manager, Fraud & Scams Strategic Program, Westpac Group

Matthew Michael is an experienced leader in financial crime management with over 25 years of experience across Australia’s financial services sector. As Executive Manager at Westpac Group, he leads a major transformation program to modernise fraud and scam case management systems, with a strong focus on customer protection and operational efficiency.

Since 2015, Matthew has held several senior roles in fraud and AML at Westpac, where he has led large operational teams both domestically and internationally. He has overseen high-priority fraud and scam investigations, managed major incidents, and developed scalable operational frameworks that have strengthened the bank’s defence against financial crime.

A Certified Anti-Money Laundering Specialist with qualifications in fraud control and executive leadership, Matthew continues to drive innovation in fraud & scam management.

Sessions